Transport

We are auto transport brokers, not the direct carrier for your vehicle. As brokers with 8 years of shipping experience, we access a large network of carriers to find the best option for your specific needs. Our role involves vetting carriers and managing the entire shipping process on your behalf.

Working with a broker offers several advantages:

1. **Flexibility:** We can accommodate various vehicle types and shipping routes/timelines by leveraging our extensive carrier network.
2. **Time Savings:** We handle the time-consuming tasks of finding, researching, and verifying carriers, saving you considerable effort.
3. **Complete Shipping Management:** We coordinate all communication and logistics between you and the chosen carrier from start to finish.

How does it work?

1. Free, no-obligation quote:
We’re happy to provide you with a complimentary, no-obligation price estimate for shipping your vehicle.

2. Securing a carrier:
Once you decide to move forward, we will begin the process of securing a reliable carrier for your car. We utilize load boards, which are online marketplaces where licensed and insured trucking companies list their available transport capacity. These platforms allow us to efficiently connect with carriers who are looking for vehicles to transport.

To find a suitable carrier for your specific needs, we will post details about your car, including its dimensions, current location, and desired delivery destination, on these load boards.

Interested carriers will then be able to view this information and express their interest in transporting your vehicle. Rest assured, we conduct thorough vetting of all potential carriers. In addition to verifying their insurance coverage, we carefully review their past performance ratings and industry reputation. We will also handle price negotiations on your behalf to ensure you receive a competitive rate.

3. Booking a carrier:
Before finalizing any booking, we will confirm that the proposed shipping dates and the total price are agreeable to all parties involved. We will then manage all the necessary arrangements and establish a formal contract with the chosen carrier on your behalf.

4. Pick up and Delivery:
We stay involved throughout the entire process to make sure pick up and delivery goes smoothly and that you get plenty of notice from the driver. We are available 24/7 should any issues arise and stay in communication with both you and the carrier.

We have a wide-ranging carrier network spanning the entire continental US and are pleased to provide a variety of transport services to meet your specific needs. These include both open and enclosed transport, the ability to handle both operable and inoperable vehicles, and specialized oversized transport solutions.

Our experience is extensive, ranging from shipping very large vehicles seen at events like SEMA to small go-karts. While we specialize in the premium transport of vintage and classic automobiles, we are also fully equipped to handle the shipment of standard, everyday vehicles.

Please let us know how we can assist you with your auto transport requirements.

At this time, our standard shipping services cover the continental United States. However, if you’re located in Alaska, Hawaii, or an international destination, let us know—we’re happy to explore custom solutions through our extended network of carriers.

As every car shipment has unique requirements, the final cost is influenced by several factors. These include the size of your vehicle, the specific pick-up and delivery locations, whether you choose open or enclosed transport, and the operability of the vehicle.

Additionally, the urgency of your shipment and any time constraints you may have can affect the price. Market conditions, such as the current price of fuel and the competitiveness of the load board at the time of your shipment, are also taken into consideration.

When we prepare your auto transport quote, we carefully assess all of these elements to provide you with the most accurate price possible. Furthermore, our pricing strategy focuses on attracting reliable and reputable carriers to handle your vehicle. It’s important to note that in this industry, the lowest price often comes with compromises in service and reliability.

To provide you with a specific quote for your car shipment, we would need some more details about your vehicle and shipping needs. Please provide the following information when you’re ready:

* The year, make, and model of your vehicle
* The pick-up and delivery locations (including zip codes)
* Your preferred transport method (open or enclosed)
* The operational status of the vehicle
* Any specific timeframes or urgency for the shipment

Once we have this information, we can generate a personalized and accurate quote for you.

We generally ask for at least 1-2 weeks notice before you would like your vehicle shipped. Once your order is confirmed, our team will begin scheduling the pickup of your vehicle. Please note that the time required for scheduling can vary depending on the type of vehicle being shipped and the specific route.

For example, transporting high-value or classic cars in enclosed carriers might take slightly longer to arrange compared to shipping a standard vehicle on an open trailer. Similarly, finding a driver for routes along major highways or interstates is typically quicker than for deliveries to more remote or rural locations.

While we generally aim to have a driver scheduled for pickup within 2 to 7 days, and often towards the lower end of that timeframe, there can be instances where a pickup is arranged within a day or two, or in some cases, it might take up to ten days. This variability is primarily due to the vehicle type and the shipping route.

While a lot of smaller shippers can absolutely provide door to door service, some of the larger carriers can not. Please note that the auto transport company will make every effort to deliver your vehicle as close to your residence as possible. However, it’s important to be aware that certain legal and safety restrictions may prevent direct doorstep delivery. Obstacles such as low-hanging trees or wires, narrow streets, or tight turns can sometimes limit the transport truck’s accessibility to your property. If they can’t get right to your door, the carrier will always arrange a place to meet in advance as close as possible to your home or work.

We offer flexible options designed to suit your specific requirements.

For the initial deposit, which is due upon pickup, we gladly accept VISA, MasterCard, American Express, Discover, Venmo, and Cash App. When it comes to the remaining balance, payable upon delivery, the majority of our carriers accept cash, certified checks, and company checks. In some instances, Zelle, Venmo, and Cash App may also be accepted.

Since payment options can vary slightly between carriers, we will thoroughly explain the process before your scheduled pickup to ensure a clear understanding of your specific carrier’s accepted methods.

Please ensure that someone will be available to sign the Bill of Lading (BoL) at both the pickup and delivery locations. If you are unable to be there yourself, you may designate another responsible, licensed individual, such as a family member, friend, neighbor, or coworker, to sign on your behalf.

Currently, only some carriers provide GPS tracking for shipments. We anticipate that this will become a more widely available feature as the technology evolves in the coming years.

In the meantime, please don’t hesitate to reach out to us if you would like an update on your shipment’s location or estimated delivery time. We are always happy to contact the carrier on your behalf to obtain the latest information.

Yes, usually carriers are fine with less than 100 lbs of personal belongings in your vehicle. If you are shipping personal belongings with your vehicle, you must adhere to the following terms:

-Personal belongings that are damaged, lost, or stolen are not covered by our cargo insurance. You ship them at your own risk.
-You must notify us prior to the pick up of your vehicle if you will be shipping personal belongings. We may request a photo of the personal belongings.
-If there are more personal belongings in your vehicle than what you told us when your vehicle is picked up, or if they are not stored properly as described below, additional charges will be incurred. If you don’t agree to those charges the driver will not load your vehicle and you will be charged a dry run fee of 30% of your total transport order.
-Any damage done to the interior of the vehicle due to any personal belongings in the vehicle is not covered by our cargo insurance.
-Personal belongings must be stored in the trunk, back seats, or cargo area of the vehicle and must be below the window level.
-There can be no personal belongings in the front seats.
-Shipping firearms, ammunition, flammable/hazardous materials, or illegal substances with your vehicle are strictly prohibited.

In order to prepare your vehicle for transport we recommend you:
Fill the tank to at least 1/4 tank full
• Remove all loose parts and secure or remove all fragile accessories;
• Secure or remove all attached accessories;
• Wash your vehicle so that you can properly do the condition report when the driver picks up your vehicle and fill out the BOL:
• Remove your toll transponder, if any;
• Make sure car is free of personal items (the carrier is not liable for any items in the vehicle)
• Make sure you provide the carrier with a set of keys

No, the shipping company does not require the vehicle title for transportation. In fact, for security reasons, we strongly advise that the title is kept separate from the vehicle during the shipping process.

If you are purchasing a vehicle from a distant location, please ensure that the seller mails the title directly to you and does not leave it inside the vehicle for transit.

The short answer is yes, your vehicle is insured when transported by a carrier we broker with, and yes, you are also required to have your own insurance coverage.

When we act as a broker for your auto transport, we thoroughly vet each carrier to ensure they maintain adequate cargo insurance. We possess in-depth knowledge of industry regulations and understand the critical questions to ask. Most carriers we work with have cargo insurance ranging from $150,000 to $350,000 and liability insurance of $1,000,000 or more.

It’s important to understand that when evaluating carriers, knowing the coverage amounts is just the beginning. Carrier cargo insurance applies to the entire load of vehicles on a trailer. Therefore, understanding the types of trailers a carrier operates is also crucial in assessing the level of coverage that would apply to your specific vehicle. When you choose to work with us as your broker, we handle all of this detailed vetting and research on your behalf.

We want to clarify what carrier insurance typically covers when you ship your vehicle. Generally, carrier insurance does not include damage resulting from events the insurance industry terms “Acts of God,” which are usually nature-related occurrences like tornadoes and hurricanes. While damage from these rare events is assessed individually, it’s important to note that in our nearly ten years of experience, we haven’t encountered such a claim. Despite its rarity, you should be aware that your vehicle might not be covered for this type of damage by the carrier’s insurance unless you have your own auto insurance policy.

Similarly, damage arising from terrorism or civil unrest may or may not be covered depending on specific conditions. We understand this could be a concern; however, these situations are also infrequent, and we lack prior incidents to provide specific details in this article.

If your vehicle sustains damage that isn’t covered by the carrier’s policy, such as damage from an “Act of God,” you would be responsible for the repair costs yourself. This is why we strongly advise all vehicle owners to have their own auto insurance policy active before shipping.

Additionally, it’s important to understand that the carrier’s liability is limited. In the event of an accident, the insurance adjuster will determine your vehicle’s actual cash value (ACV) at the time of the incident. The carrier’s responsibility to reimburse you will be based on this valuation and the cost to repair or replace the vehicle. If you own a very rare/unique/modified vehicle for which it’s difficult to establish an ACV, we highly recommend obtaining your own insurance with a stated value policy.

Call us immediately before signing the Bill of Lading or paying the driver, we will walk you through the process and help you file a claim with the carrier’s cargo insurance company.

The Bill of Lading (BOL), which is sometimes also referred to as the “Condition Report.” This document is essential as it serves as your receipt for the freight service and will be provided to you by the carrier when they pick up your vehicle.

Please note that the transport company will have already pre-filled the shipment details on the BOL. When the carrier arrives for both pickup and delivery, it’s important for you to carefully inspect your vehicle. Be sure to mark any visible damages on the Bill of Lading in the presence of the carrier’s representative at both stages.

For your convenience, many shippers now utilize an electronic Bill of Lading system. This often includes location and time-stamped photographs of your vehicle at the time of both pickup and delivery.

Please make sure to inspect your vehicle thoroughly and note any discrepancies at the time of delivery. If you discover damage at a later time it will not be covered as you have released the Carrier from any liability by signing off on the Bill of Lading.